Frequently Asked Questions

Products info

How to use our jackets

Certificates

How-to

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Guarantees

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Shipping & Returns

Shipping

 ****CUSTOMERS ARE RESPONSIBLE FOR ANY IMPORT DUTY & TAXES****

 We process our orders from Monday till Friday but we're able to answer any of your questions 7 days a week. It usually takes us a few hours to get back to you:).

U.S AND CANADIAN CUSTOMERS:

Standard delivery takes between 2-3 weeks
BUT
You can use UPS EXPRESS SAVER service if you choose Expedited service at the checkout
Guaranteed delivery time is between 4-5 working days!!!

**UPS service doesn't refer to T-SHIRTS** We use our local expedited service to send T-shirts ( ESTIMATED delivery time between 5-10 working days )

 THE REST OF THE WORLD

We only use EXPEDITED DELIVERY option:

All countries, fixed rate:

$14 (jackets.coats,sweatshirts)ESTIMATED time between 5-10 days working days ( apart from Australia 10-15 working days)

*********************************IMPORTANT**************************************
Bear in mind, during CHRISTMAS, it might take up to 6-8 weeks and if you order your items with standard delivery at the checkout we can't be responsible for any delays. We can only guarantee deliveries if you order items with our UPS service.
*********************************IMPORTANT**********************************
Please allow up to 8 WEEKS for your purchase to arrive. Parcels can and do get held up in customs, and We will not consider a package "missing" until after 8 weeks. Any customs fees are the responsibility of the recipient. You will be notified when your order has been shipped. If you have trouble receiving your package, please contact us.

Returns

We do our best so that you’re pleased with everything you have bought from us, but if you are unhappy with your products for any reason, you can return them to us in accordance with this Returns Policy.

- Orders delivered to international addresses must be returned by post within 28 days from when they were received . The products are your responsibility until they reach our office.

- You will be responsible for the cost of returning the products to us by post unless the product is damaged or wrong. We recommend that you use a postal service that insures you for the value of the products you are returning and you should keep proof of postage.

- We will refund the full price you paid for the products, using the same method you used to pay for them.

- Make sure our product is perfume free, pet’s hair free and in a resalable condition. We will not refund your money if the product is dirty or used.


If you want to return or exchange your products, you must take reasonable care of them and they should be returned to us in their original condition, which means that:

You can open the packaging to look at and try on the products as you would in our stores.
You must not try on the products wearing strong perfume/aftershave or a deodorant which may leave scent or marks on the products.
Tags should not be removed from products.
The original packaging should be retained and returned.

Return address:

Fun2bemum

Plac Trojana 1

83-333 Chmielno

POLAND

Exchanges

Exchanges

We don’t offer exchanges but we understand judging your size or style can be tricky so we offer a full refund to all unused products.

If you ordered a wrong size, the easiest way is to send the item back to us and place another order for a different size.

Buyer pays for all returning costs unless the product is damaged or wrong

You can also email us your weight,height,chest and waist measurements and we will do our best to help you to choose the correct size:)

Order Status

'Origin post is preparing shipment'

When a package arrives to Canada/U.S, customs / homeland security become the "Originating post"... The term "Origin Post is Preparing Shipment" refers to an item that has arrived to Canada/U.S but has NOT cleared customs or homeland security - it has not been released to Canadian/American post although Canadian/American post is aware of its existence.

Parcels delayed by customs might take additional 2-3 weeks before they arrive to its destinations.

We ship with 
guaranteed delivery¬†4-5 days. ×