How to communicate with us?
Ul . Plac Trojana 1
+48 570 028 666
General Terms & Conditions
- Make sure our product is perfume free, pet’s hair free and in a resalable condition. We will not refund your money if the product is dirty or used.
If you want to return or exchange your products, you must take reasonable care of them and they should be returned to us in their original condition, which means that:
Plac Trojana 1
We don’t offer exchanges but we understand judging your size or style can be tricky so we offer a full refund to all unused products.
We make every effort to display the colours of the products that appear on our site as accurately as possible. However, as the actual colours you see will depend on your monitor, we cannot guarantee that your monitor's display of any colour will accurately reflect the colour of the product on delivery.
This does not affect your statutory rights.
These Terms & Conditions and other notices elsewhere on our website contain the whole agreement between us and you relating to the supply of products. No other terms or conditions will form part of the contract, unless agreed by us in writing and signed by an authorised fun2bemum employee.
Our right to vary these Terms & Conditions
We have the right to revise and amend these Terms & Conditions from time to time. You will be subject to the Terms & Conditions in force at the time that you order products from us.
Privacy of children on our website
Our site is not intended for use by children under the age of 18, and we will not knowingly collect any information from any person below the age of 18.
In order to enter into a contract with fun2bemum, you must be over 18 years of age and possess a valid credit or debit card issued by a bank acceptable to us. New Look retains the right to refuse any request made by you. If your order is accepted we will inform you by email and we will confirm the identity of the party which you have contracted with. This will usually be New Look or may in some cases be a third party. Where a contract is made with a third party New Look is not acting as either agent or principal and the contract is made between yourself and that third party and will be subject to the terms of sale which they supply you. When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorised user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods. The cost of foreign products and services may fluctuate. All prices advertised are subject to such changes.
Terms of Website Use
Your personal information
Password and account security
To access your stored data on our site, you will need to input your account and password details (‘log in’ details). You are responsible for maintaining the confidentially of your sign in details and any activities that occur under your account. If you have any concerns about your sign in details or think they have been misused, you should contact us straight away to let us know and we can deactivate your account immediately.
Third party services
We may from time to time make available through our site certain services provided by third parties. To gain access to these services, you must register with these third parties and deal with them directly. We have no control over the content of those third party sites or the performance of these services. Accordingly, you use these services at your own risk and we accept no responsibility for them or for any loss or damage that may arise from your use of them.
You may not copy, reproduce, republish, download, post, broadcast, transmit, make available to the public, or otherwise use any content on our site in any way except for your own personal, non-commercial use.
If the need arises, we may suspend access to our site, or close it indefinitely. We will not be liable if for any reason our site is unavailable at any time or for any period.
Viruses, hacking and other offences
You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs, keystroke loggers, spyware, adware or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack.
By breaching this provision, you may commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.
Linking to our site
You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page. We reserve the right to withdraw linking permission without notice. The website from which you are linking must comply in all respects with applicable local, national or international law, regulation and good industry practice.
At newlook.com we aim to delight our customers at all times. However, if you are unhappy about any aspect of our site or the service you receive from us and would like to make a complaint, please contact us.
Law and Jurisdiction
Changes to our Terms and Conditions